You climb up by making purchases and completing actions. Per level, you earn more points per euro spent: Member (5 points), Insider (6 points), Shopaholic (7 points), and Icon (8 points) per €1.

You can redeem between a €5 discount (500 points) and a €50 discount (4,000 points) per order.

Yes. When you return an item, the points associated with the returned item will be deducted from your account. Redeemed points from the original order will not be refunded.